Refund Policy

Date: 22 March, 2025

At Accxone, accessible from http://accxone.tdevs.co/, we strive to provide the best digital marketplace experience for buying and selling gaming accounts. This Refund Policy outlines the terms and conditions for refunds on our platform.

If you have questions about our Refund Policy, please Contact Us for assistance.

Digital Products Policy

Due to the nature of digital gaming accounts and virtual products, all sales are generally considered final. However, we understand that certain circumstances may warrant a refund consideration.

Eligible Refund Scenarios

• Account credentials provided are incorrect or non-functional
• Account description significantly misrepresents the actual account
• Account has been banned or suspended before delivery
• Technical issues preventing account access within 24 hours of purchase
• Seller fails to deliver the account within the specified timeframe

Refund Request Process

To request a refund, you must:

• Submit a refund request within 48 hours of purchase
• Provide detailed explanation of the issue
• Include screenshots or evidence supporting your claim
• Allow our team to investigate the matter

Non-Refundable Situations

• Change of mind after successful account delivery
• Account suspension due to buyer's actions after purchase
• Failure to follow account security guidelines
• Requests made after 48 hours of purchase
• Accounts that have been accessed and used successfully

Processing Time

Approved refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.

Seller Refund Obligations

Sellers are responsible for providing accurate account information and ensuring account functionality. Repeated refund requests due to seller negligence may result in account suspension.

Dispute Resolution

In case of disputes between buyers and sellers, Accxone will mediate and make the final decision based on evidence provided by both parties.

Platform Fees

Processing fees and platform charges are non-refundable, even in cases where the product purchase is refunded.

Contact Information

For refund requests or questions about this policy, please Contact Us through our support system or customer service channels.

Policy Updates

We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Please review this policy regularly.